Privacy Policy

At KNISA, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, and other services offered by KNISA (collectively referred to as the "Services").

1. Information We Collect:

We collect various types of information when you interact with our Services, including:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase.
  • Usage Information: We collect data about how you interact with our Services, such as your browsing history, IP address, device information, and cookies.
  • Communication Information: If you contact us, we may collect information about your communication, including any messages or correspondence.

2. How We Use Your Information:

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to deliver the products and services you request and to enhance and personalize your experience with KNISA.
  • To Communicate with You: We may send you marketing communications, respond to your inquiries, and provide customer support.
  • To Ensure Security: We use your information to detect and prevent fraud, abuse, and unauthorized access to our Services.

3. Information Sharing and Disclosure:

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our Services.
  • For Legal Reasons: We may disclose your information in response to a legal request, such as a court order or subpoena, or to comply with applicable laws and regulations.

4. Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices:

You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing communications from us at any time.

6. Security Measures:

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Children's Privacy:

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@knisa.com.pk.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy. Thank you for trusting KNISA with your personal information.